Last Updated: June 24, 2026

1. Introduction

Ubuntu Moves LTD ("Ubuntu Moves," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit or shop at ubuntumoves.com (the "Site"), how we use it, who we share it with, and the choices and rights available to you.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

Ubuntu Moves LTD is a Colorado limited liability company. Ubuntu Moves Global is a related but separate nonprofit entity currently in the process of obtaining 501(c)(3) tax-exempt status; references to "Ubuntu Moves" in this policy mean Ubuntu Moves LTD unless we say otherwise.

2. Information We Collect

Information you give us directly, such as when you create an account, place an order, sign up for emails or texts, or contact us:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed by our payment processor; we do not store full card numbers)

• Order history and preferences

• Any message content you send us (e.g., customer service inquiries)

Information collected automatically when you use the Site:

• IP address and approximate location

• Browser and device type

• Pages viewed, time on page, referring URLs

• Cookies and similar tracking technologies (see Section 5)

Information from third parties:

• Our ecommerce platform, payment processor, and shipping carriers

• Marketing and analytics platforms we use to operate the Site

• Social media platforms, if you interact with us there

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including shipping, billing, and returns

• Create and manage your account

• Communicate with you about orders, shipping updates, and customer service

• Send marketing communications by email and text message, where you've opted in

• Improve the Site, our products, and your shopping experience

• Detect and prevent fraud, abuse, and security incidents

• Comply with legal obligations

• Understand engagement with our impact programs and brand communications

4. Text Message (SMS) Communications

If you provide your mobile number and opt in to text messaging, Ubuntu Moves may send you recurring marketing and transactional text messages, including order confirmations, shipping and delivery updates, cart reminders, product launches, and promotional offers. Messages may be sent using automated technology.

• Consent is not a condition of purchase. You can buy from Ubuntu Moves without opting in to texts.

• Message frequency varies. You may receive more messages during launches or promotions.

• Message and data rates may apply, depending on your mobile carrier and plan.

• To opt out at any time, reply STOP to any message from us. You'll receive one final confirmation text, and no further messages will be sent unless you opt in again.

• For help, reply HELP to any message, or contact us at hello@ubuntumoves.com.

• Carriers are not liable for delayed or undelivered messages. We do not guarantee delivery and are not responsible for carrier-related issues.

• Not all mobile carriers may be supported.

• We will never share your mobile number with third parties for their own marketing purposes without your consent.

Your consent to receive texts is separate from, and does not affect, your consent to receive emails. You can opt out of either channel independently.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, remember your preferences and cart, measure performance, and personalize marketing (including retargeting ads). You can control cookies through your browser settings; disabling cookies may affect how the Site functions. Where required by law, we will request your consent before placing non-essential cookies and will provide a way to manage your preferences.

6. How We Share Your Information

We share information with:

• Service providers who help us run the business, such as our ecommerce and hosting platform, payment processor, shipping carriers, email and SMS marketing platforms, and customer service tools. These providers may only use your information to perform services on our behalf.

• Professional advisors, such as legal, accounting, or compliance partners.

• Government authorities or other parties, when required by law, subpoena, or legal process, or to protect our rights, property, or safety, or that of others.

• A successor entity, if Ubuntu Moves is involved in a merger, acquisition, financing, or sale of assets.

• With your consent, for any other purpose we disclose to you at the time of collection.

We do not sell your personal information for money. Depending on your state of residence, certain online advertising activities (such as analytics or interest-based ads) may be considered a "sale" or "share" of personal information under laws like the CCPA. See Section 8 for how to opt out.

7. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including order and tax recordkeeping, fraud prevention, and legal compliance, after which we delete or anonymize it.

8. Your Privacy Rights

California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including the right to:

• Know what personal information we collect, use, and disclose

• Request deletion of your personal information

• Correct inaccurate personal information

• Opt out of the "sale" or "sharing" of personal information

• Non-discrimination for exercising your rights

Residents of other U.S. states with comprehensive privacy laws (such as Colorado, where we're based) may have similar rights to access, correct, delete, or port their personal information, and to opt out of targeted advertising.

To exercise any of these rights, email hello@ubuntumoves.com with the subject line "Privacy Request." We may need to verify your identity before processing your request.

International visitors: the Site is operated in the United States. If you access it from outside the U.S., your information will be transferred to and processed in the U.S., which may have different data protection laws than your home country.

9. Children's Privacy

The Site is not directed to children under 18, and we do not knowingly collect personal information from children. If we learn we've collected information from a child without parental consent, we will delete it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

The Site may link to third-party websites or services we do not control, including our impact partner organizations. This policy does not apply to those third parties, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated through the Site or, where required, by direct notice.

13. Contact Us

Questions about this Privacy Policy or your personal information can be sent to:

Ubuntu Moves

Email: hello@ubuntumoves.com

Address: [3450 E Jewell Ave, Denver, CO 80210]